Frequently Asked Questions (FAQ)
Currently, we only offer shipping within Australia through Australia Post. We do not ship internationally at this time. For more information on shipping options and delivery times within Australia, please visit our Shipping Policy
Delivery times vary based on your location within Australia and the shipping option selected:
- Parcel Post: Generally takes 3-6 business days processing.
- Express Post: Typically arrives within 1-3 business days processing.
Orders are processed within 24 Hours For more specific information, please check our Shipping Policy
We use Australia Post for all our shipping needs. This includes both Parcel Post and Express Post options to ensure you receive your order in a timely manner. For more details about our shipping options, please visit our Shipping Policy
Yes, you can return your product! We accept returns within 30 days of your purchase. To be eligible for a return, the item must be unused and in its original packaging
To initiate a return, please follow these steps:
- Contact our customer support team at kawk.com.au@gmail.com
- Fill out the return form available on our Return and refund policy
- Ship the item back to us at the address provided.
For more detailed information on our return policy, please visit our Return and refund policy